Amman – Jordan00962785300152
Laith Al Lahham
Industrial Engineering
United Arab Emirates
Jordanian
Head Of Supply Chain & Services

Skills

Project Management
● Process Control
● Business
Optimization
● Microsoft Excel
● Presentations
● Navision
● SAP experience
● O’Neill WMS
● Odral & green dot
(fleet management
systems)
● Leadership
● Communication
● Staff Training
● Process Improvement
● Cost Analysis
● Employee Satisfaction
(BES)
● Customer satisfaction
(NPS) / DPMO
● Oracle
● Manhattan WMS

Certificates

CSCP-Certified
Supply Chain
Professional
● European Business
Competence License
– LevelA
● Material Logistics
Supply Chain
Management, MIT
● Professional
Manager Program

Languages

Arabic
English

Education

Bachelor of Industrial Engineering
University of Jordan
2007 - June 2012 |Jordan

Professional Experience

Head Of Supply Chain & Services
Al Khayyat Investment Group
Jan 2021 - Present |UAE

Create,implement, refresh the functional strategic plan &
implement appropriate programs to address evolving business
requirements or issues,collaborating with Group & other
divisions,regions, carriers,freight forwarders & other supply
chain partners.
● Constantly review external trends & identify internal
opportunities for continuous improvement. Align development
plans for managers to the functional strategic plan to create
structure ,accountability,responsibility & focus.
● Oversee routine,disciplined operational reviews that cascade
through the organization to all levels enabling rapid escalation of
issues for resolution & improved performance.
● Achieve all agreed targets for People(safety,absence,
engagement),Customer Service(OTIF, serviceability),Business
Process(order fill rate,forecast accuracy,waste
management),Financial(OPEX,CAPEX,inventory days)
● Leverage available resources & set the benchmark for project
management,planning and execution using Lean,right first
time,approaches to eliminate waste & failure.
● Lead the implementation, ongoing management & effectiveness
of the Sales & Operations Planning program.
● Promote & develop tight integration between planning,logistics
& other operations areas & optimize performance in schedule
attainment,adherence & on time delivery.
● Ensure capacity & capability plans for staffing levels,IT solutions
& outsourcing are timely,cost effective,operationally effective &
support customer requirements.
● Guide Information System strategy & development for Supply
Chain Operations,including(WMS)(ERP),Forecasting &
Transportation Management.
● Ensure distribution warehouses are sized,designed & staffed
properly in line with future requirements for
volume,handling,storage,shipping & value-added service.
● Perform all company business in accordance with
regulations,company policies & procedures & demonstrate high
ethical & professional standards with business contacts.
● To oversee & lead the Client Services & Strategy teams as they
manage & grow existing client accounts

Logistics Manager
Air Liquide
May 2017 - Jan 2021 |UAE

In charge of the logistics operations of the entity in accordance
with company standards & procedures.
● Supply chain coordination done in line with customer needs &
satisfaction
● Participates, leads improvement projects and actions to drive
Supply Chain efficiencies
● Logistics budgeting, cost analysis & Monitoring of Supply Chain
department cost in order to meet company cost saving initiatives
& reporting the same to the head office
● Responsible for the monitoring & improvement of the Road
Safety of the company & Safety behaviours (MEAI)
● Analysing & Planning of logistics trips in line with the supply &
demand of the company
● Monthly presentation on complete logistics figures,
achievements & areas of improvement to General Manager
● Implementation of fleet management system (Odral) on a hub
level (MEAI)
● In charge of training of safety procedures, logistics processes,
SoP
● Creation of SoP of Logistics & Operations Department
● Keeping track of updates regarding national & international
import & export legislation
● Ensure my team is up to date with new local laws regarding
transportation laws
● Ensure collection of empty assets on customer site when rotation
is not happening
● Liaise and negotiate with suppliers, manufacturers, retailers and
consumers both local and international.
● Inventory Management, Asset Rotation & Stock Level inCharge

Logistics Operations Leader
Infofort “ Aramex LLC “
July 2013 - May 2017 |UAE

● Managing logistics and cross-functional projects from concept to
completion
● Accountable for end-to-end aspects of Operations Management,
including process planning / Lean Six Sigma projects within
logistics operations, policy / procedure implementation,
seamless workflow management and allocation of tasks.
● Initiating cost saving projects by eliminating non value added
processes & re-engineering of the same.
● Participate in logistics projects related new business strategies by
coming up with new relevant tools, techniques for lean
functioning of project teams
● Collect & analyze data of logistics operations to draw conclusions
for senior management
● Design logistics models in order to improve our services and
meet customer satisfaction.
● Lead the Capacity planning process (Strategic & Operational
level) based on the demand forecast & inventory strategy
● Budgeting and overseeing staff responsibilities and involved
with their training and development.
● Support of software solution deployments from concept through
live phase
● Manage compliance of standard procedures for logistics
operations (procedures, productivity measures, KPI’s, quality
standards, work instructions)
● Continuously improve warehouse operations through the use of
lean process implementation