Key Achievements:
▪ Reduced the average delivery time for the E-commerce and Services businesses within the group from 7 daysto 24:48hrs maximum;
around 74% from the customers’ orders were served from the same region’s warehouse after implementing the warehouses
distribution method based on sales forecast for each area.
▪ Lowered total importing shipping cost to selling price ratio from 28% to 11%.
▪ Cut inventory cost value by 37% while meeting sales targets.
▪ Devised a new strategy to define lead time by making a monthly shipment for each item with a lead time more than one month,
decreasing the lead time in the formula to be 30 days as a standard for all items and having lower stock levels, leading to enhanced
cash flow, greater inventory turnover and lower inventory cost values.
Key Deliverables:
▪ Spearheading a team of 79 professionals to oversee full Supply Chain cycle for 5 companies (Raqtan Solutions, Ekuep, Qavashop,
Miran Factory and Spherey) across GCC countries, in Projects, Retail, E-commerce, Manufacturing & Service.
▪ Managing the entire gamut of Supply Chain Operations, including warehousing, materials planning, procurement, logistics,
production planning, spare parts planning, S&Op, budgeting and development through OKRs method.
▪ Collaborating with cross functional executives to design and implement sourcing, procurement and logistics strategies and to
achieve year-over-year cost improvements.
▪ Building a world-class supply base (cost, delivery and quality) to achieve the maximum savings on materials and logistics.
▪ Leading and supporting operational improvement activities using lean methodology, tools and techniques.
▪ Implementing controls for high-performance and minimizing supply chain risks.
▪ Driving initiatives to maximize procurement and supply chain spend by identifying cost savings, building a cost-effective vendor
base, implementing strategic sourcing, and tracking KPIs

Key Achievements:
▪ Decreased the DOI or DSI (days of sales in Inventory) by more than 43% while our sales were increasing (6% annually), resulting
in less stock, less space required for warehouses and operation, less cost and higher inventory turn-over.
▪ Opened the E-commerce (platform) 1 year before the targeted date due to Covid fears of lockdown; managed to successfully
achieved more than our targets (140%), despite of Covid-19 lockdown.
▪ Decreased the number of our warehouses from 6 to 2 in Saudi Arabia, resulted in less warehouses and operations’ cost by 60%,
with the same level of service.
▪ Increased the Customer Satisfaction Ratio (order fulfilment ratio for B2B) from 87% to 96%.
Key Deliverables:
▪ Efficiently led a team of 31 professionals, to direct and manage all aspects related to supply chain – procurement, contracts,
warehousing, logistics & distribution, inventory control, vendor management – to achieve cost-effective delivery of a wide range
of goods and services required by the university.
▪ Led the development, implementation and upgrading of processes, systems, policies, procedures and internal controls for continual
improvements in operational efficiencies and sustain operational excellence.
▪ Reviewed current inventory levels, defined obsolete stock, updated slow-moving items (ABC Analysis), took required actions and
scheduled projects.
▪ Supervised the end-to-end process of vendor management including vendor prequalification, acquisition, performance management
and governance.
▪ Established workflows and procedures for efficient administration of contracts, defined performance KPIs and benchmarks and
monitored compliance with service level agreement (SLA) requirements.
▪ Drove continual initiatives for improving supply chain processes, adopting industry best practices to eliminate existing pain points
in coordination with all stakeholders.
▪ Assure orders OTD, OTP, OFR, Shelf Availability, Priorities, FCST Accuracy on customer level, Customer Satisfaction Ratio,
NTS deliveries, Compliance Ratio%, EDI systems, and APIs continuity